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电商英语客服常用语?

zxc2023-09-15BEC剑桥1

以下是电商英语客服常用语:

Hello, how may I assist you today?(你好,我今天能为您提供什么帮助吗?)

Can you please provide me with your order number?(请提供您的订单号码好吗?)

I'm sorry to hear that.(很抱歉听到这个消息。)

Thank you for bringing this to our attention.(感谢您提出这个问题。)

I will do my best to resolve this issue for you.(我会尽力为您解决这个问题。)

Please allow me a moment to check on this for you.(请给我一点时间来为您查询。)

I apologize for the inconvenience.(对不便之处深表歉意。)

Is there anything else I can assist you with?(还有其他需要我帮忙的吗?)

Your refund has been processed.(您的退款已经处理完毕。)

Thank you for choosing our store.(感谢您选择我们的店铺。)