商务英语口语大全的图书目录

上篇商务情一、建立联系 二、与客户见面1.抵达机场MeetingattheAirport2.自我介绍与介绍他人Self-Introduction&IntroducingtheGueststoothers3.初次接触与进一步接触FirstandFurtherContact4.初到公司ArrivingattheCompany5.安排约会MakinganAppointment6.取消约会CancelanAppointment7.告别SayingGood-bye三、宴会宴请1.宴会邀请AnInvitationtoDinner2.用餐AtDinner四、商务谈判1.委托代理谈判NegotiatinganAgencyAgreement2.招标谈判NegotiationsonCallingforaBid3.贸易谈判TradeNegotiations4.解决抱怨的谈判NegotiationsonComplaints5.商标谈判NegotiatingTradeMarks6.讨价还价谈判NegotiatingPrices五、商务会议1.策划会议PlanningAMeeting2.对策讨论会Problem-solvingMeeting3.业务伙伴会议MeetingwithBusinessPartners4.工作总结会ReviewMeeting六、商务旅行1.预订宾馆ReservingaRoom2.取消宾馆预订CancellingaReservation3.登记入住Checkingin4.客房服务RoomService5.投诉Complaint6.结账离店Checkingout7.预订机票BookingaTicket8.确认航班ConfirmingaFlightReservation9.办理登机手续Checkingin10.入境Immigration11.过海关AttheCustoms七、商务休闲1.观光Sightseeing2.城市介绍CityIntroduction3.餐饮EatingandDrinking4.购物Purchasing5.听音乐会/看地方剧GoingtotheConcert/Theater八、进出口业务1.询价Inquiry2.报价Offer3.包装Packing4.价格Price5.支付条件TermsofPayments6.装运Shipment7.保险Insurance九、合资合作1.代理Agency2.技术转让与技术合作TechnologyTransferandCooperation3.兼并与收购MergersandAcquisition4.投资合作MakingInvestment5.贸易合作InternationalTrade十、日常事务1.安排会议ConferenceArrangements2.客户预约ToMakeAppointmentswithClients3.谈论工作TalkaboutWork4.接待来访ToReceiveVisitors5.产品介绍IntroductiontoProducts6.预订MakingaReservation7.面试Interview8.处理投诉SettlingComplaints9.下定单PlacingAnOrder下篇企业经营管理十一、创建企业1.企业产权形式FormsofBusinessOwnership2.公司类型TypesofCompanies3.商务计划BusinessPlan4.特许经营Franchise十二、公司简介1.组织结构OrganizationalStructure2.参观厂房VisitingaFactory3.公司介绍CompanyIntroduction4.部门介绍DepartmentIntroduction5.公司历史CompanyHistory6.公司员工CompanyStaff十三、企业战略1.公司责任CorporateResponsibility2.商务环境BusinessEnvironment3.工业间谍IndustrialEspionage4.工作安全WorkplaceSafety5.办公设备OfficeEquipment十四、商务沟通1.展销会Exhibition2.广告Advertisement3.商业媒体BusinessMedia4.上下级沟通NegotiationwithSuperiors5.公司内部沟通InternalCommunication十五、人力资源1.人员招聘Recruitment2.领导素质LeadershipQuality3.评价老板CommentsontheBoss4.求职面试JobInterview5.招聘方式RecruitmentMethods十六、市场营销1.市场调查MarketResearch2.营销战略MarketingStrategy3.产品介绍ProductPresentation4.客户服务CustomerService5.质量控制QualityControl6.产品定价Pricing7.逾期付款OverduePayment十七、生产运营1.公司采购CorportateProcurement2.生产过程描述DescribingtheManufacturingProcess3.包装与运输PackingandShipping十八、公司金融1.预算与财务管理BudgetandFinancialControl2.财务报表FinancialStatements3.审计Audit4.信贷控制CreditControl5.国际支付InternationalPayment十九、电子商务1.网上购物ShoppingOnline2.信息技术InformationTechnology3.网上业务BusinessOnline4.网站Website5.电子商务的优势AdvantagesofE-commerce二十、组织文化1.管理风格ManagementStyle2.激励员工StaffMotivation3.公司使命MissionStatement4.公司价值观CorporateValue5.公司政策CorporatePolicy6.公司文化CorporateCulture