求英语口语酒店服务员与客人场景两人的口语对话

R：Good morning, sir .can I help you? 早上好先生，有什么可以帮到您？ G：Morning .l would like to check out. 早上好，我想操持退房。R：Certainly. Can I have your name and room number? 好的！您可以通知我您的名字和房间号码吗？ G：Thomas Dickson in Room 1218 托马斯.迪克逊 房间号码是1218.R： A double room for two nights at 800RMB per/night, the meals that you had at the hotel are250RMB….Here is your bill please check it.一间双人房住两晚，每晚房费是800元，您在酒店餐厅的消费是250元。。。这是您的账单请您核对一下。G： Sorry, l am not clear about this item. 不好意思，我对这项消费表示不了解。R： Oh. This is for the phone calls you made from your room. 这是您从房间内拨打的电话账单。 G： But I didn’t make any calls. 但是我并没有拨打任何电话。R: Oh, just a moment. l’ll check it . l’m terribly sorry sir .we made a mistake.we will deduct itfrom you bill right away.请您稍等一下我查一下。十分抱歉，是我们的失误，我立刻从账单中扣除此项免费。 G: It seems correct now .Can I pay by credit card? 如今看起来账单是正确的了。R : Yes, Sir. We will cancel your pre-authorization and charge your bill by Credit Card. 好的，先生。我们将会取消您之前刷的预受权再重新收取您的费用。 G: Yes. 好的R : Have a nice day! We hope to see you again!好的！先生。祝您有愉快的一天，我们等待能再次见到您！