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关于“英语?两人三十句英语对话

zxc2022-05-14英语口语40

具体来说,住旅店确实会因为很多事情产生抱怨,电器故障、排水故障、电热供应、服务响应不及时等等,面很广!
以电视机和隔壁噪音为例提供两个小对话:
1.修电视:
(Electronic facilities are out of order)
Manager:Room Service Department, how may I help you?
Albert:Yes, there is nothing on my TV screen after I turn it on.
M:We are sorry about that.  We will send the maintenance technician over right away.
………………………………………………………………………….
(The maintenance technician is at the room)
M:Excuse me, I’m here to check your TV.
A:Great. Please come in.
M:It looks like the plug is loosened. 
A:Oh, ok.
M:The picture quality of this TV is very good.  There should be no problem with it.
A:Thank you.
M:You are welcome.  Sorry for the inconvenience.
2.隔壁噪音
(Complain about the noise caused by the next-door guest.)
M:Room Service Department, how may I help you?
Albert:Sorry, the next-door guest(s) is (are) very noisy.
M:We are sorry, a staff member will go check immediately.
Albert:Sorry to cause you trouble.
…………………………………………………………………………..
(The hotel staff is talking to the next-door guests)
M: I’m sorry, some guests are complaining that it is too noisy over here.  Could you please keep it down?
Guest at the next door: Oh, sorry.
M: I’m sorry, some guests are complaining that it is too noisy over here, can you keep the volume down?
G: Sure, no problem.
M: Sorry, would you please close the door?
G: Sure, no problem.