英文电话对话,恳请高手修改。
DATE:03/28/2011
P:1
NAME:CHEN BIN .GUO BIAO
THE NONSTOP TALKER
A: Good morning, this is Fashion clothes customer service, May I help you?(不用how)
B: This is Lion Feuchtwanger, I want to return my jeans(根据他后面说的应该不是单数), I just bought the jeans a couple of days ago, the size of the (特指)jeans (they去掉 重复了) do not fit me. Originally, I wanted(当时的想法,用过去时态) to give my brother the jeans but neither could he the jeans.(否定句,也不的表达形式) I find(发现 discover这个词一般用于表示比较重大的发现) that he has fatten recently…(Listen to the caller initially)
A: Mr. Lion Feuchtwanger, I'm sorry for my interrupting. (感觉这个更轻松)Let me make sure I’m following you (Use caller’s name and pardon) you want to return your jeans. Is that right? (Ask closed-ended questions) if you want to return the jeans,you would remain the jeans' label and receipt. That is our guideline.(感觉原来的句子让人有点看不懂)
B: I remember I did not take them out.(代词放中间) Please, allow me a second to make sure.(避免啰嗦)
A: sure, you can check it (用it代替了事,situation好中文)now or another time, as long as you are convenient.(只要你方便)
B: Fortunately, the whole things they are intact.
A: Mr. Lion Feuchtwanger, It’s good for you, You need to remain both the label (是不是both?bath label 洗澡标签,没这东西吧)and the receipt of the jeans, and (must去掉没必要)return the jean within 2 weeks.(Summarize the action to be taken.)
B: I got that down, I will return it tomorrow.
A: our business time (改为营业时间比较好)is from 8:00 am to 5:00 pm, you can come during it(在此期间).
B: All right, I will be on time.
A: Appreciate for choosing our Fashion Clothes store.(这样表达会口语化点)。(and去掉,前后2个主语不一致) Feel free to contact us anytime.(Close professionally)
B: Thanks, Good-bye.
A: Good-bye.